Privacy Policy

Taylor Ross Lettings ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [YourWebsiteURL.co.uk] (the "Site") or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available.

Personal information we may collect includes:

• Contact details such as your name, email address, postal address, and phone number.
• Property requirements and preferences if you are looking to rent or let a property.
• Financial information for tenancy applications or landlord agreements (handled securely).
• Technical data such as IP address, browser type, operating system when you visit our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and manage our estate agency services.
• To personalize your experience on our Site.
• To communicate with you, including responding to your inquiries and sending property updates.
• To process transactions and manage tenancies.
• To comply with legal and regulatory obligations.
• To improve our Site and services.

3. Disclosure of Your Information

We may share your information with third parties in certain situations, including:

• With your consent.
• To trusted third-party service providers who assist us in operating our website and conducting our business (e.g., referencing agencies, maintenance contractors), so long as those parties agree to keep this information confidential.
• If required by law or in response to valid requests by public authorities.
• To protect our rights, property, or safety, and that of our clients or others.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict its use. Please contact us to exercise these rights.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance user experience and analyze Site traffic. You can set your browser to refuse cookies or to alert you when cookies are being sent.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Taylor Ross Lettings
12 Bailgate, Lincoln, LN1 3AE
Email: privacy@taylorross.co.uk
Phone: +44 1522 123 456